Emergency maintenance situations are the most stressful events for any maintenance team.
Emergencies can cause a lot of damage to brand reputation, result in loss of life, and have a huge negative impact on the company’s bottom line. So, it is only natural that there is an immense pressure on the maintenance team to reduce the need for emergency maintenance to a minimum and to be able to react fast if one does happen.
That is why, in the continuation of this article, we will take a look at:
- how one can define emergency maintenance
- examples of emergency maintenance in the residential and industrial setting
- different ways to minimize the number of emergency maintenance situations
- how to define general emergency maintenance procedures
What is emergency maintenance?
Emergency maintenance is a type of maintenance that is needed when an asset experiences an unexpected malfunction that can cause considerable health and safety problems or big production delays. The problem has to be addressed as soon as possible, hence the “emergency”.
The major challenge though is that “repaired quickly” is rarely ever as simple as it sounds. These are often major breakdowns that require coordination between multiple team members. As such, emergency repairs pose serious operational headaches for maintenance managers.
In worst-case scenarios, these situations require an all hands on deck approach where every other maintenance task is suspended until the emergency is resolved.
Emergency maintenance examples
Regardless of what kind of business that a building is being used for – residential or industrial – emergencies can arise. Below we list a few examples for each scenario.
Examples of emergency maintenance in property maintenance
The kinds of emergencies expected in a residential or hospitality building will usually include:
- fire outbreak
- leaking roof
- electrical malfunction that’s causing power surges
- major flooding
- elevator breakdown
- no water supply in the house/floor
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