i bought this printer for yuletide for my son and myself. The day after xmas we set it up. whilst we turned the electricity activate an mistakes code #third appeared at the printer's show. also alarm went of with flashing light. We checked error code in manual " turntable abnormalities - name manufacturer ". I called the quantity at the unit ( 855-999-3348 ) 12 times on the following Monday and Tuesday and it went at once to voice mail. I left 3 messages and also have no longer got a call from them ( todays date 1/3/sixteen). I taken into consideration an exchange because I surely desired a 3-d printer however if you can't get tech aid when you have problems it's not really worth the hassle. On Thursday 12/31/15 I shipped printer returned and asked a reimbursement. i can get a 3-D printer but not from XYZ printing. First printer arrived through top. Took it out of the container and got it installation. became at the power and had an mistakes message about the turntable for the scanner. After about an hour of screwing with it, I took the turntable off and found a slot that needs to be aligned with a sensor. were given it put returned collectively and turned into sooner or later able to print. 2 days of trial and mistakes, I couldn't manage to get a print that might resemble the model. known as Amazon and got a alternative on the manner. click here: Best 3D Scanners Reviews – Ratings 2016
second printer arrives, tomorrow (Bravo Amazon!!!) Unpacked the unit and got it set up. Made a few great prints at the start. After approximately 20 hours of printing, the parts commenced melting to the bed. I checked the temp with my infrared temp gun and discovered it at about one hundred twenty-a hundred thirty stages C. should be around 85-90 for ABS. referred to as the enterprise and that they stated they could ship me a brand new thermostat.
So, I can't print lots.....permit me see if i'm able to do a little scanning. I loaded up the scan software program (each XYZware and XYZscan are rubbish). mounted the calibration device on the turntable and clicked "Calibrate". not anything happened. Rebooted the laptop, the printer, and attempted again. I noticed that once I became the power on, the flip table wouldn't self-check. the primary unit at least did that. despatched some other assist price tag to XYZ printing. they're closed on weekends and feature three commercial enterprise days to touch you lower back.
got up this morning and idea i might print small stuff. became on the printer and the liquid crystal display is not anything however black packing containers. At this point i'm frustrated, disgusted, and with out a printer that I spent pretty a chunk of cash on. i purchased the Da Vinci Aio due to the fact for the rate you can't beat it. I gave it three stars due to the fact the product works, the prints aren't ideal but out of the field you could get pretty excellent prints with out tinkering. I warning any purchaser who has up to date their Mac to El Capitan as they do not guide it and you'll force yourself crazy with scanning calibration error codes. The customer support telephone variety is foreign and they're surely in a hurry to get you off the cellphone. the online aid says they may get again to you inside 3 days however they have been excellent approximately returning my messages in much less than a day. do not get too enthusiastic about the scanner bit, it is able to be a while before this era is upgraded. I did simply acquire notification that the extruder can now be swapped out with a laser engraver they sell for $199. i purchased this due to all the features however in case you are searching out satisfactory of prints i might check elsewhere but i have never revealed with my PLA spool yet. true luck.
update: after a couple of failed prints because of layer adheision issues and an excessive amount of frustrations i have decided to return the product and perform a little extra studies. moreover the package deal arrived with out a harm to the boxing however the pinnacle cowl hatch had a damaged peg that connected it to the printer. i used to be inclined to over appearance that till the compatibility issuesiI had and service code problems that I couldn't find solutions for. I determined i am going to do greater research and stay with the 3dhubs.com recommendations.