A Guide To Deal With Energy Supplier When Moving Home

Moving homes is a very hectic process. It usually costs a lot of headache as well as a few forgotten or lost things. From packing boxes, to sorting final bills, the number of tasks can seem never-ending.

When trying to sort everything out with the moving service, new flat arrangements etc., it becomes really easy to overlook the utilities. However, no matter whether you are renting or purchasing, it is crucial to get your utilities disconnected at your current place and connected again at your new place. Otherwise, you may end up paying the bills at both houses or even be forced to go a couple of days without electricity at your new home. In order to avoid such situations, here are some steps you should take when moving home:

  • Step1: Inform your existing energy supplier: Make sure to call your current energy supplier at least 48 hours before your move. Notify your energy supplier the date of your move and your new address so that it can send you a final bill. Your energy supplier will organise a meter reading or ask you to take a meter reading on the day of your move.

  • Step2: Take a meter reading on your moving day: Read your meters on the day you move out and give the readings to your supplier. Keep a note of the readings and the dates you took them, in case you don’t agree with your final bill.

  • Step3: Find out which energy company supplies at your new place: When you move into a new property, you’ll automatically be placed on a ‘deemed contract’ with the energy company that has been supplying the property up until your move-in date. You will be required to take gas and electricity meter readings in your new property and give these to the existing gas and electricity supplier of the property. In order to find out who supplies the electricity to your new property, contact the local electricity distribution company. You should ask for the company’s meter point administration service (MPAS). In case your new home has a prepayment meter, you will be required to arrange for a new top up key or card to be delivered.

  • Step4: Check if you are getting the best deal on your gas and electricity: If you are moving into a rented property, check the terms of your lease or speak to your landlord to see if you are allowed to change energy suppliers. In case you can’t change energy suppliers, you may be able to reduce your bills by switching to a cheaper tariff or payment method with your existing supplier.

Once you know your new energy supplier, you can ask to be put on their priority services register if you are over state pension age or disabled, or have a long-term illness. This gets you extra support, such as free gas safety checks.

For more information, you can call on EDF Energy Contact Number and get in touch with its team.


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