The EQF-Code project, carried out between 2008 and 2010, focused on improving transparency and comparability of qualifications in the area of e-content development. EQF-Code developed a generic approach for linking internet-related jobs to eCF and EQF, but was focused on the small area of e-content professions only. Internet-related jobs, however, encompass three main professional fields: 1. ICT professions, which are the most developed and investigated at the time being; 2. e-Content professions; and 3. Internet-related services professions, which have become more and more important in recent years. The present project will take up the approach developed by the EQF-Code project and transfer/ apply it to internet-related services professions.

The main outcomes and results of EQF-iServe will be:

1. National qualification profiles in the field of internet-related services described by learning outcomes;
2. Linking of these qualifications to the eCF and EQF (according the EQF Code approach);
3. Comprehensive European qualification profiles for jobs in the field of internet-related services;
4. Guidelines for training institutions so that they can adapt their training offer in the field of internet-related services accordingly.

Expected impact is that transparency and comparability of qualifications in this sector will be improved and the harmonisation of qualifications at EU level will be forstered.

Background of this project is the growing skills shortage in internet-related jobs in several European countries (e.g. Germany, Hungary, Switzerland). This skills shortage could be overcome by employing practitioners from other European member states. However, this is hampered by the lack of transparency and comparability of qualifications for these professions at European level. Due to the great diversity of vocational training systems across Europe and the fast changing training requirements and needs of the Multimedia sector, it is often impossible for Multimedia companies intending to employ practitioners from other European countries, to determine the real professional competences and skills of potential employees from abroad.


The EQF iServe project project has been funded with support from the European Commission.

This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.



EQF iServe

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