This event is in the past.
TOPIC: Resilience in Retail
‘Do you want fries with that?’ The ultimate up-sell. Is it really value for the customer? Is it good for you? Is it good for an ongoing healthy business relationship.
In this presentation Belinda Shaw will give you her top 5 tips for making exceptional sales in retail and developing a customer loyalty that is second to none.
SPEAKER: Belinda Shaw has worked in retail on and off for the last 30 years. She has sold international brands such as Dior, Dulux, Armani, Gucci, Versace, Hardy Amies, Lindt, Harrods, and many more. She has sold iconic Australian brands such as Anthony Squires, M J Bale, Country Road, Chocolatier, Maggie Beer, Davies Chocolates to name but a few.
Her sales record speaks for itself, consistently making and breaking budgets and significantly increasing sales on previous years’ performances by improving sales across the board by as much as 8% per month consistently for six months and longer. At one time sales leapt from $40k to $65k to $90k in just 4 months.
COST: $20 - pay for full breakfast at reception on arrival